Privacy policy

Website: www.luxuryanew.com
Business Name: GUSTO FURNITURE Sole Proprietorship
Contact: legal@luxuryanew.com

1. Introduction
This website ("luxuryanew.com") is operated by Gusto Furniture, which includes our retail showroom in Sharjah and our affiliated online channels. This Privacy Policy applies only to information collected through this website and does not apply to data collected offline or through other channels not controlled by Gusto Furniture.
2. Commitment to Security
We take your privacy seriously and are committed to safeguarding your personal data. All information you provide is stored securely. Online transactions and sensitive data (e.g., credit card details) are processed through secure servers with industry-standard SSL (Secure Sockets Layer) encryption.

Please note that email communications are not encrypted and should not be used to send confidential information such as payment details.
3. Information We Collect
You can browse our site without providing personal data. However, in order to process orders or provide certain services, we may collect:

- Name
- Email address
- Mobile number
- Billing and delivery address
- Purchase history
- Preferences and interests
- IP address and browser data
- Cookies (see Section 9)

You may decline to provide certain data, but doing so may limit your access to parts of the website or available services.
4. How We Use Your Information
We use the information you provide for:

- Order fulfillment and delivery
- Customer service and inquiries
- Internal record keeping
- Improving our website, services, and products
- Sending promotional offers (if you opt-in)
- Conducting market research
- Personalizing your shopping experience
5. Data Security
We implement physical, electronic, and managerial procedures to safeguard the information we collect:

- Access to customer data is restricted to authorized personnel
- Databases are stored on secure servers with firewalls
- Payment data is processed via secure, PCI-compliant platforms

We do not store or retain your full card information. All payments are processed securely by third-party payment gateways.
6. Sharing Your Information
Your data may be shared only in the following scenarios:

a. Gusto Entities: We may share your data with internal departments and divisions (e.g., showroom, logistics).

b. Service Providers: For hosting, payments, logistics, and email marketing. These partners are contractually bound.

c. Legal Compliance: When required by UAE law or in legal proceedings.

d. Business Transitions: If our business is acquired or merged, your data may be transferred.
7. Marketing Communications
You will receive marketing emails or SMS messages from Gusto only if you opt in. You can unsubscribe at any time via the 'unsubscribe' link or by contacting legal@luxuryanew.com.
8. Online Account Management
You may register on luxuryanew.com for faster checkout and order tracking. Always log out after using a public computer.
9. Cookies & Web Beacons
Cookies store small files on your device and help us provide a better shopping experience. We use them for:

- Cart management
- Login status
- Analytics
- Personalized content
- Viewed products

You can disable cookies in your browser. However, some site features may not function properly.
10. Your Rights and Choices
You can:
- Access or correct your personal data
- Opt-out of marketing
- Request deletion (subject to law)
- Restrict data processing

To make a request, email: legal@luxuryanew.com
11. Data Retention
We retain data only as long as necessary. Non-purchasing user data may be anonymized or deleted after 24 months.
12. External Links
Our site may link to third-party websites. Gusto is not responsible for their content or privacy practices.
13. Children’s Privacy
The website is intended for users 18+. Minors may use it only with supervision of a parent or guardian.
14. Changes to This Policy
This policy may be updated. All changes will be posted on this page with an updated 'Effective Date'.
15. Acceptance of This Policy
By using this website, you agree to the terms in this Privacy Policy. Continued use after updates indicates acceptance.
16. Contact Us
If you have any questions, contact us:

📧 legal@luxuryanew.com
📍 Industrial Area 4, Al Wahda Street, Sharjah Furniture Complex, Sharjah, UAE